Updated 7 November 2026
Shipping policy
Seller and support
Thriftellei. Legal seller name — pending completion. Business and returns address — pending completion. Grievance contact — pending designation. Email thriftellei@gmail.com for support, privacy or refund requests. Include an order or membership reference when available. We aim to acknowledge complaints within 48 hours and resolve them within one month.
Destinations, charges and timing
Physical checkout is preparing to launch. Supported destinations, dispatch estimates, courier options and shipping charges will be published before customers can order. A displayed currency does not establish delivery availability to that country.
Dispatch and tracking
When ordering opens, confirmations will state the expected dispatch window. Tracking details will be provided where available. Report missing, damaged or delayed parcels to support with the order reference. We will investigate and provide the remedy required by the order terms and applicable law.
International delivery
If offered, import duties and responsibilities will be disclosed before payment. Supply accurate delivery details and contact support promptly about corrections before dispatch.